Thanks to all the attendees of our October webinar, Finding, Hiring and Engaging Superstar Employees for Your Small Business, featuring Helgi Hermannsson,, CEO & Co-Founder, from Sling and Asta Bjarnadottir from Capacent Consulting.
If you missed the webinar, you can view the video playback on our Kabbage KamWebinars YouTube Channel and view the slides on our SlideShare. Both the slides and video are also embedded at the bottom of this article for you.
The workforce is changing
Millennials will be the largest generation in the workforce by 2050, as more than one-third of the current U.S. workforce is between the ages of 18 and 34. Millennials offer unique skills such as fresh ideas and tech savviness that companies need in order to stay competitive.
Technology is changing too
For the past decade, technological innovations and improvements have been introduced to the marketplace on a constant basis. In the workplace, technology has been a crucial factor in moving work that previously only could be done through a computer to other devices such as mobile phones. Business related functions are moving at an even more rapid pace and the urge to stay connected at all times explains why 75% of mobile phone subscribers in the U.S. now own smartphones.
Expectations are changing
Technology has caused a big change in the expectations of how we communicate in the workplace. Always wanting to stay connected to know what’s going on either in business or on a personal level has increased tremendously.
With this change, no one wants to work at a company where the communication is poor. Millennials are going to be the first ones out of the door if your company doesn’t enforce open communication. Research shows that lack of communication is interpreted as lack of respect for an employee and in order for employees to feel respected they need to know that their opinions are heard.
Unfortunately, managers are often lacking the right tools to get the information to non-desk employees, which often results in: 1. Low levels of employee engagement, 2. High employee turnover, and 3. Inferior customer experience.
By increasing employee communication and engagement, companies are able to dramatically improve customer experience so they can get more repeat business, positive reviews, and positive word of mouth.
To improve communication, companies should take advantage of technology to create a more connected organization. There are several software platforms that can be used to achieve this and one of them is Sling.
Sling is a free communication and shift scheduling software for non-desk industries that is built through 4 main features:
- Newsfeed
- Messaging
- Shift Scheduling
- Tasks
You can share communication with employees within minutes and the best part is that it’s simple to set up and use. You can get your free Sling communication software here.
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